Contact Us

Mailing & Office Address: 85 Hinton Avenue North Ottawa, ON K1Y 0Z7 For more information about our leagues, tournament and events: Phone: 613-565-TEAM (8326) Fax: 613-321-0239I'm Office Hours: Our phones are answered between 10AM and 5:30PM Monday to Friday. We will respond to voicemails as promptly as possible. If you are calling after hours and it is a league emergency, please contact us at 613-853-7495.* *Please note: Parking lot on north side of our building is not ours. Street parking only.
EVENING STAFF TEAM - 613-853-7495 Rose, Ashton & Corinne – Evening League Facilitators (On duty when leagues are in play Monday – Thursday from 5pm-10pm)
		- On-site captain liaison - Game Coordinator training - Facility access - Equipment stocking and repair
OFFICE STAFF TEAM
Lucas Arsenault-Ball – Customer Service Specialist - Ext. 151 - info@ossc.ca
	- General Inquiries & member service - Registration inquiries & assistance - Player support for spirit & score inquiries - Tournament Coordination and on-site management
Jon Nelsons - Project Analyst & League Operations Support - Ext. 112
	- Manages player feedback through annual and seasonal surveys - Creates club performance and analytic reporting tools (leagues, sports, etc) - Support on scheduling and balancing - Support on the day-to-day league operations
Ken Simonsen - Project Manager - Ext. 114
	- Manages Customer Service team - Oversees and drives excellence in SSC’s Customer Service - Specialist in conflict resolution and best practices - Supports day-to-day league operations - Supports social media marketing
Rosa Navas - League Operations & Marketing Coordinator - Ext. 119
	- Manages classes, 'Skills, Drills & Play' programming and free skills clinics - Supports the day-to-day execution of league operations - Assists with league schedules and quality control - Assists with the execution of the marketing plan - Supports social media marketing
Jennifer Byberg - League Operations Manager - Ext. 118
	- Support on employment and HR management - Streamlining and improving internal processes - Strategic input into seasonal sport leagues and new programs - Support on the day-to-day league operations
Meghan Dutton - League Operations Manager - Ext. 121
	- Oversees the day-to-day league operations - Facility Management & Bookings - Game Coordinator Manager (Hiring/Training) - Manages schedules and quality control - Strategic input into seasonal sport leagues and new programs
Erin Mansfield – Accountant - Ext. 115
	- Financial reporting and statement preparation – monthly and year-end - Payroll and banking - Budgets and Forecasts - Accounts Payable and Account Receivable - Internal controls - Management of vendor contracts - Government Remittances - General Administration/Office Management
Lael Morgan – Executive Director - Ext. 113
	- Strategic planning, vision and elevating growth for National clubs. - Investment opportunities such as facility build projects - Expansion to new cities and markets - Public relations and media interviews - Sponsorship and Partnerships - Employment and HR management - Initiating business partnerships - Charity
Nicki Bridgland – Founder - Ext. 111
	- Strategy and vision - Speaking engagements - Community partnerships - Inner Recess development - Philanthropy and give-back - Media
Game Coordinators (GC)
Our Game Coordinators play an integral part as they are the eyes and ears of the OSSC in our evening leagues. Not only do they set-up the equipment, but they also oversee leagues, liaise with members, and ensure OSSC members are having fun! If you see them in your leagues, be sure to say hi!